Email Communication

About the Role

We're looking for a skilled Email Communications Specialist to manage and craft written correspondence across the organization. This role is responsible for drafting, editing, and coordinating email communications sent to employees, customers, partners, and other stakeholders, ensuring every message is clear, consistent, professional, and aligned with our tone and brand voice.

What You'll Do:

• Draft, edit, and proofread email communications for both internal and external audiences

• Write email sequences (e.g., onboarding, follow-up, and nurture flows) that read as natural and human, not AI slop

• Ensure consistency in tone, style, grammar, and formatting across all email communications

• Manage sensitive or time-critical communications with appropriate tone and urgency

• Maintain a style guide and email templates library for consistency across the organization

• Review and edit emails drafted by other team members or departments before they're sent

• Collaborate with relevant departments to gather context and ensure messages are accurate and timely

• Track recurring communication needs and proactively suggest templates or process improvements

• Ensure communications comply with company policy, confidentiality standards, and any relevant regulations

What We're Looking For:

• 2+ years of experience in corporate communications, business writing, customer correspondence, or a related field

• Exceptional writing, editing, and proofreading skills clear, professional, and adaptable to different audiences

• Strong copywriting ability skilled at crafting concise, persuasive, and engaging messages that hold a reader's attention

• Strong grasp of grammar, tone, and formatting conventions for professional email

• Ability to communicate sensitive or complex information clearly and diplomatically

• Comfort managing multiple communication requests and deadlines at once

• Discretion when handling confidential or sensitive information

• Strong collaboration skills comfortable gathering input from multiple departments and stakeholders

• Working knowledge of email communication tools (e.g., Outlook, Gmail, Mailchimp, HubSpot, or similar platforms)